Messaging terms and conditions

Effective Date - 09/10/2026

By opting in to receive SMS messages from Albany Animal Hospital, Inc (“we,” “us,” “our”), you agree to the following terms:

1 - SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages from Albany Animal Hospital, Inc for appointment reminders and general two-way communication. Msg frequency varies. Msg and data rates may apply. Reply HELP for support. Reply STOP to opt out.

2 - Message Frequency

You will not recieve marketing or promotional text messages. If you contact us first by text message or otherwise initiate a conversation requesting information or assistance, additional text messages may be sent as reasonably necessary to respond to your inquiry and provide the requested information. These additional messages will not be limited to a monthly message amount.

3 - Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

4 - Privacy Policy

Your information will be handled in accordance with our Privacy Policy, which can be viewed here.

5 - Opt-Out Instructions

You can opt out at any time by replying “STOP” to any SMS message. Reply HELP for support. You may also contact us directly at (541) 926-8817.

6 - Liability

We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.

By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.