# Albany Animal Hospital, Inc. > Albany Animal Hospital, Inc. is a privately owned veterinary hospital at 629 Madison St. SE in Albany, Oregon, owned by Dr. Ken Fletcher since 1996. Wellness care, surgery, dental care with X-rays, digital radiography and an in-house lab for dogs and cats, plus rabbits, ferrets, pocket pets, reptiles and backyard fowl. - Address: 629 Madison St. SE, Albany, OR 97321 (the building with the painted sunrise and river mural) - Phone (call or text): (541) 926-8817 - Email: albanyanimalhospital@gmail.com - Hours: Mon–Fri 8–6 - Animals seen: dogs, cats, rabbits, ferrets, pocket pets (hamsters, rats, mice, guinea pigs, gerbils, chinchillas, hedgehogs), reptiles, backyard fowl. Exotics are seen by select doctors; call to confirm. No new bird patients. - New clients: taken in limited numbers; apply first at https://www.albanyanimalhospital.com/new-client-application - Urgent and emergency care: established clients only, during open hours - Payment: due at the time of service; cash, debit, Visa, MasterCard, Discover, American Express; financing through Cherry, CareCredit and Scratchpay (https://www.albanyanimalhospital.com/payment-options.html) - Request an appointment: https://www.albanyanimalhospital.com/appointment · Prescription refills: https://www.albanyanimalhospital.com/prescription-request-form (allow 48 business hours) · Online pharmacy: https://albanyanimalhospital.covetruspharmacy.com/ ## Services - [Wellness care for dogs and cats](https://www.albanyanimalhospital.com/small-animal): Yearly exams, the vaccines your pet’s life calls for, parasite prevention, lab work, dental checks and advice on food and behaviour. - [Exotic pets: rabbits, ferrets, pocket pets, reptiles and backyard fowl](https://www.albanyanimalhospital.com/exotics): Inexpensive to buy, complicated to care for. Husbandry-first care from doctors who see exotics, and a checklist before you bring one home. - [Anesthesia and surgery](https://www.albanyanimalhospital.com/anesthesia-and-surgery): Spays, neuters and individual surgeries, each patient with a dedicated technician, full monitoring, intubation, IV fluids and warmth. - [Dental care, and why dental X-rays are a must](https://www.albanyanimalhospital.com/dental): Cleanings above and below the gum line, extractions when needed, and radiographs to see the 60% of each tooth that hides below it. - [Digital radiography](https://www.albanyanimalhospital.com/digital-radiography): Instant, low-dose digital X-rays we can enlarge, compare and share with specialists the same day. - [In-house testing](https://www.albanyanimalhospital.com/in-house-testing): Blood counts, chemistry, urinalysis, fecal, parvo, FeLV/FIV and cytology run here, with results in minutes. - [Cold laser therapy](https://www.albanyanimalhospital.com/laser): Drug-free relief from pain and inflammation after surgery, for arthritis, disc disease, wounds, ears and lick granulomas. - [Technician appointments](https://www.albanyanimalhospital.com/technician-appointments): Nail trims, boosters, injections, blood draws, anal glands, fluids and suture removal: 15 to 30 minutes with a technician. - [Additional surgical options](https://www.albanyanimalhospital.com/additional-surgical-options): Add-ons to choose before your pet’s surgery: pre-op bloodwork, calming and anti-nausea medication, microchip, e-collar, laser. ## Honest answers - [Why is veterinary care so expensive?](https://www.albanyanimalhospital.com/why-is-veterinary-care-so-expensive-): Human-grade equipment, highly trained people and no insurance subsidies: what really sits behind the bill. - [Do vets get kickbacks for recommending prescription diets?](https://www.albanyanimalhospital.com/do-vets-get-kickbacks-from-recommending-prescription-diets-): Short answer: no. How prescription diets are priced and why we recommend them. - [Why bring my pet in for an annual exam?](https://www.albanyanimalhospital.com/why-should-i-bring-my-pet-in-for-an-annual-exam-): Pets age faster than we do and hide illness well. What a yearly nose-to-tail exam catches early. - [Year-round preventatives: are they really necessary?](https://www.albanyanimalhospital.com/year-round-preventatives--are-they-really-necessary-): Fleas, ticks and worms don’t take the winter off in the Willamette Valley. Why we recommend all twelve months. - [Why buy medication from your local vet?](https://www.albanyanimalhospital.com/why-buy-from-us): Guaranteed storage and sourcing, a team that knows your pet, and money that stays in Albany. - [What is a CVT, and what do they do?](https://www.albanyanimalhospital.com/what-is-a-cvt-and-what-do-they-do-): Certified veterinary technicians: the trained nurses who run anesthesia, labs, X-rays and much more. - [The truth about veterinary income](https://www.albanyanimalhospital.com/the-truth-about-veterinary-income): Long training, heavy student debt and modest pay: the numbers behind the profession. - [What’s really going on behind the scenes?](https://www.albanyanimalhospital.com/what-s-really-going-on-behind-the-scenes-): Why your visit takes the time it does, and what the team is doing when you can’t see them. - [Why does my vet recommend year-round parasite prevention?](https://www.albanyanimalhospital.com/why-does-my-vet-recommend-year-round-parasite-prevention-): Heartworm, intestinal worms and fleas, and why a gap in prevention costs more than the prevention. - [How do I get into the veterinary industry?](https://www.albanyanimalhospital.com/careers---getting-involved): Kennel assistant, CSR, assistant, CVT or DVM: the paths in, and how to start. ## Team - Dr. Ken Fletcher, Veterinarian and owner: OSU DVM 1992, owner since 1996 - Dr. Payton Hunt, Veterinarian: Feline medicine, oncology, cardiology - Dr. J, Veterinarian: Dogs and cats, with a soft spot for exotics - Kat, Practice manager: Five years here, from the front desk up - Shannon, Office manager: Twenty years with the clinic - Missy, Certified veterinary technician: 32 years in veterinary medicine - Madeline, Veterinary nurse: Joined in 2024 from Safe Haven - Mason, Veterinary nurse: A decade showing hogs, sheep and goats - Lauren, Veterinary nurse: In CVT school, aiming for sonography - Robyn, Receptionist, front office lead: Five years here, five at an ER before - Renee, Receptionist: Twenty years in the industry - Jessica, Receptionist: A background in human medicine - Alessandra, Kennel assistant: Pre-vet at OSU